Alex Chan — I design AI and messaging products, and lately I build them too. Shipped at AOL, Citrix, Apple and eBay.

Deciding how AI speaks in a conversation between two people, from my proposal to eBay's standard.

The only designer behind how eBay's buyers and sellers talk.

A vision exploration for eBay Messages: a two-sided prototype showing how guidance could help buyers and sellers move from conversation to a completed sale.

Bringing negotiation into the conversation, and deciding what a marketplace should say about price.