About

Summary

I’m Alex, a product designer who has worked across AOL, Citrix, Apple and eBay.

As the sole designer on eBay Messages for five years, I led the move from separate messages to connected conversations, then designed offers and eBay.ai Suggested Replies, whose pattern is now part of eBay’s design system.

I make complex problems clear and build working prototypes so teams can test ideas before committing.

Outside work: vinyl, travel photography, motion experiments and small AI tools.

How I work

How I work

Define the problem first

Define the problem first

Design with the team

Design with the team

Hold the bar to launch

Hold the bar to launch

Résumé

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Selected experience

Staff Product Designer

eBay

Feb 2022

–

Nov 2026

Staff Product Designer

eBay

Feb 2022

–

Nov 2026

Staff Product Designer

eBay

Feb 2022

–

Nov 2026

Senior Designer

eBay

Jan 2017

–

Feb 2022

Senior Designer

eBay

Jan 2017

–

Feb 2022

Senior Designer

eBay

Jan 2017

–

Feb 2022

UX Consultant

eBay

Feb 2016

–

Dec 2016

UX Consultant

eBay

Feb 2016

–

Dec 2016

UX Consultant

eBay

Feb 2016

–

Dec 2016

Lead UX Consultant

Apple

Oct 2014

–

Nov 2015

Lead UX Consultant

Apple

Oct 2014

–

Nov 2015

Lead UX Consultant

Apple

Oct 2014

–

Nov 2015

Senior Product Designer

Citrix Online

May 2013

–

May 2014

Senior Product Designer

Citrix Online

May 2013

–

May 2014

Senior Product Designer

Citrix Online

May 2013

–

May 2014

Senior Visual Designer

AOL

Oct 2012

–

May 2013

Senior Visual Designer

AOL

Oct 2012

–

May 2013

Senior Visual Designer

AOL

Oct 2012

–

May 2013

Education

MA, New Media & Web Design

Academy of Art University

MA, New Media & Web Design

Academy of Art University

MA, New Media & Web Design

Academy of Art University

BFA, Graphic Design

Academy of Art University

BFA, Graphic Design

Academy of Art University

BFA, Graphic Design

Academy of Art University

Portrait of Alex Chan

Building what’s next.

I’m exploring my next chapter — leading design for AI and conversational products.

Building what’s next.

I’m exploring my next chapter — leading design for AI and conversational products.